Warranty

Warranty coverage, when offered, is shown on the relevant product page. Warranty terms apply to covered manufacturing faults and do not cover normal wear, accidental damage, misuse, unauthorized modification, or damage caused by improper servicing.

How to request help

Contact LUXWAY with your order number, the watch model, and a clear description of the issue. Photos or video may help us assess the next step faster.

Water resistance reminder

Water resistance ratings should be followed carefully. Misuse outside the rated capability is not treated as a manufacturing fault.